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OPERATIONS · PLATFORM

Facilities Management Dashboard

Built for a facilities management team, this platform tracks work orders, technician dispatch and SLA compliance across every building they run — so nothing sits unresolved and no service deadline is missed.

TYPE Operations Platform
SCALE 120+ sites
SURFACES Web · Mobile
1

Facilities Management Dashboard dashboard.

THE CHALLENGE

Requests get lost between buildings.

Facilities teams field requests by phone, email and sticky note across many sites. Without one system, jobs slip, SLAs are breached and no one can prove what was done when.

Untracked requests

Ad-hoc reports have no status, owner or deadline attached.

Reactive maintenance

Without scheduling, assets are fixed only after they fail.

No SLA proof

Response and resolution times can't be measured or reported.

INSIDE THE PLATFORM

Every site and asset, one operation.

Six modules connect requests, assets, technicians and vendors so every job is tracked to resolution.

Work Orders

Capture, assign and track every job from request to sign-off.

Asset Register

Every asset with history, warranties and maintenance schedule.

Technician Dispatch

Auto-assign the nearest available tech and track their queue.

Preventive Scheduling

Recurring maintenance planned before assets fail.

Vendor Management

Route specialist jobs to vendors with SLAs enforced.

Reporting

SLA compliance, cost and asset-health dashboards.

THE WORKFLOW

From request to resolved.

01

Log request

Anyone raises a request from web or mobile in seconds.

02

Triage

The system prioritises and routes by site, skill and SLA.

03

Assign

The nearest available technician is dispatched automatically.

04

Resolve

Work is completed, logged and signed off on site.

05

Review

SLA and cost reports update the moment a job closes.

THE IMPACT

What a tracked operation looks like.

BEFORE

Requests come in by phone, email and sticky note.

AFTER

Every request is logged, assigned and tracked from web or mobile.

BEFORE

Maintenance happens only after something breaks.

AFTER

Recurring preventive maintenance is scheduled before assets fail.

BEFORE

SLA response times can't be measured or proven.

AFTER

SLA compliance and resolution time are visible on a live dashboard.

BEFORE

Specialist jobs are chased by phone with no paper trail.

AFTER

Vendor jobs are routed with SLAs enforced automatically.

BUILD YOUR VERSION

Keep every building running.

We will build and customise a version of this shaped around how your business actually runs. Let's map it together on a discovery call.